Return Policy

Returns & Exchanges
 

We are super friendly and love our customers, so we want to make it simple to exchange your wares. Here are the details:


  • We accept wares for a full refund, exchange or request for store credit within thirty (30) days of purchase.
  • All wares must be unwashed, unworn, with original tags.
  • If an item is out of stock, or no longer available we will be in touch with the email address associated with the original order so we can process a refund or substitute another ware.
  • We can not accept items that have been washed, worn, dragged through a corn field, sat on by a thoroughbred horse or worn in the Kentucky Derby. Don't send us stinky stuff, we have the right to send it back. 
  • In order to process a refund or exchange, please fill out the form below and send your wares back to:

Attn: Customer Service
771 West Main Street Ste. 110
Lexington, KY 40508

Please print and fill out the exchange form found here or at 

https://cdn.shopify.com/s/files/1/0725/6669/files/Returns.pdf?8419257390442834925

 

Please allow 5-7 business days from time of arrival to process exchanges and refunds!

Shipping

We ship all items via United States Postal Service. Tracking information may not always be correct or reflect the exact location of a package due to how USPS scans packages. Package lost or stolen in transit are at the sole responsibility of the United States Postal Service. Should an item be lost or stolen in transit, we would be glad to direct you to the proper party to file a claim. We ship Monday-Friday weekly. If an item is ordered on a Sunday it will most likely be packed the following business day. During times of larger order volume, items may take 2-3 business days to ship. 


Clearance/Sale Items

Because of limited inventory during clearance events, all clearance and sale items are final sale, no exchanges or requests for store credit will be issued.

Coupon codes may not be active during sales periods - Hang on to them for next time you shop!


Overnight - Expedited Shipping

We do offer overnight/express shipping. Our daily cutoff is 3PM. If you order prior to 3PM, it will go out the same day. If you order after 3PM it will go out the following day. We ship from Lexington, Kentucky Monday-Friday. If an item is ordered on a Weekend, it will go out the following Monday. 


Shipping Guarantee

We do not guarantee shipments arrival for expedited shipping. We follow the guidelines of USPS and if a package does not meet a shipment timeline due to delay by USPS, we are not responsible. 

Gift Cards - 

Discounts do not apply on Gift Cards. They will be delivered to your inbox in the form of an email code at checkout. 

 

Size Chart

We want you to find the right size the first time! Please reference the size chart below and do not hesitate to contact us with any questions about sizing! We want you to love your ware!